London, United Kingdom.
Our London office is now looking for Business Travel Consultants to work on new corporate
accounts. We are looking for Business Travel Consultants with at least 2 years of
experience working on corporate accounts
Business Travel Consultant main tasks & responsibilities;
Ensure that all business travel bookings are dealt with accurately and efficiently.
Booking flights to worldwide destinations using Sabre. This may involve the booking of nett fares and planning complex itineraries.
Booking hotels and overland transport (rail, car hire).
Providing advice on visa requirements and arranging visas as appropriate.
Take ownership and responsibility for all client queries handled until successfully concluded.
Ensure that all fare rules, regulations and conditions are given correctly with a full explanation.
Ensure that valid alternatives are offered to all clients.
Respond to and perform re-issues and recalculations in accordance with clients changing needs.
Ensure that full support is given to the key preferred suppliers.
Ensure that agreed service levels are maintained and any problems are reported to your line manager in a timely fashion.
Business Travel Consultant Skills & Experience required;
Extensive Business Travel Experience
Working knowledge of Sabre, Amadeus or Galileo
Worldwide destination knowledge
First class Customer Service
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