Senior Travel Consultant

Colombo, Sri Lanka.

We are currently recruiting for Senior Travel Consultants to book worldwide travel

including first & business class flights, hotels, car hire and limousine transfers. We

pride ourselves on repeat business by always providing excellent customer service,

building relationships, and ensuring the efficient processing of all bookings and

queries received always providing the best priced airfares and ticketing the booked

flights. The office is based in Orion city and the hours are 2pm - 10pm.

Senior Travel Consultant main tasks & responsibilities.

• Ensure that all travel enquiries are dealt with accurately and efficiently.

• Booking & ticketing flights to worldwide destinations using Galileo, Amadeus,

Worldspan or Sabre as appropriate. This may involve the booking of nett fares

and planning complex itineraries.

• Providing advice on visa requirements and arranging visas as appropriate.

• Take ownership and responsibility for all client queries handled until

successfully concluded.

• Ensure that all fare rules, regulations and conditions are given correctly with a

full explanation.

• Ensure that valid alternatives are offered to all clients.

• Respond to and perform re-issues and recalculations in accordance with

clients changing needs.

Senior Travel Consultant Skills & Experience required;

• Travel industry (e.g. Business Travel, Leisure Travel) Experience

• Working knowledge or a major CRS such as Amadeus, Galileo, Sabre or

Worldspan is an advantage

• Exceptional fare knowledge

• First class Customer Service

Apply Here